The expertise you leave with your customer.
Casmia (spoken Kaz-mee-ah) is an AI customer success assistant, designed for the BMC Control-M journey. She is designed to help partners support customers after a sale or a services engagement, by keeping the documentation, decisions and context within reach.
When your team moves on, the context should not.
After a Control-M sale
The sale closes and the real work begins. Casmia is designed to hold the context of the sale: what was promised, how it was configured, and what the customer needs to learn first.
After a services engagement
Your team moves to its next engagement. Casmia is designed to stay with the customer, holding the documentation, runbooks and decisions from the work you delivered.
What works today, and what is planned.
Casmia is an early build. She is not connected to a live Control-M environment today, and nothing below is shown that does not exist.
- Answers questions about Casmia and AI Executive.
- Takes a message for the AI Executive team.
- Answers by voice, on 813-227-6422.
- A live connection to a customer's Control-M environment, with the customer's permission.
- Holding the documentation, decisions and context from a sale or a services engagement, so they stay with the customer.
- Links between the customer's assistant and the partner's assistant.
- Authorized paths to bring in the right person when a decision is needed.
Casmia is an AI. She does not monitor installations, predict outages, or take autonomous action. She is not a BMC product, and BMC has not endorsed her.
Talk to Casmia, or talk to us.
Call her line and she answers. Or reach the people who build her.
Casmia is a working name and an early build from AI Executive.
BMC partner offer: AI Executive at $199 per month, month to month.
